Terms & Conditions

Last Updated: 13th May 2025

Welcome to VividShades. By accessing or using our website vividshades.in, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. Business Information

Business Name: VividShades
Address: C/O Mithilesh Kumar, House no C-510, New Ashok Nagar, Vasundhra Enclave, East Delhi, Delhi - 110096
Email: info@vividshades.in
Mobile: +91 96506 92886

2. Products Offered

We specialize in women’s fashion wear, with a focus on stylish and affordable kurtis. All product descriptions and images are intended to be as accurate as possible.

3. Payment Terms

We accept the following payment methods:

  • UPI

  • Debit/Credit Cards

  • Cash (for offline orders or COD)

All payments must be completed at the time of order.

4. Shipping and Delivery

Orders are processed within 1–2 business days. Delivery time depends on your location, generally between 3–7 working days across India. Tracking details will be shared via SMS or email.

5. Return Policy

We offer a 7-day return window from the date of delivery.

  • The product must be unused, unwashed, and in original packaging.

  • To initiate a return, contact us at info@vividshades.in with order details and reason for return.

  • Return shipping charges may be borne by the customer unless the item is defective.

6. Refund Policy

Refunds are not allowed.
Only exchanges or store credits are provided after a return, subject to product condition approval.

7. Data Collection & Usage

We use Facebook Ads and Google Ads for marketing and analytics purposes. This includes tracking user behavior on our site using cookies and pixels to improve user experience and for re-marketing purposes.

By using our website, you consent to this tracking and data collection as outlined in our Privacy Policy.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from product misuse, delivery delays, or third-party payment gateway issues.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated date.

10. Contact Us

For any queries, feel free to contact us:
📞 +91 9650692886
📧 info@vividshades.in